INFORMATION WE COLLECT

We collect various types of data to help us operate and improve our services and website, including:

• Personal Information: This includes your name, email address, and communication history with us.

• Payment Information: We securely collect and store payment details when you make a purchase.

• Session Data: We use software tools to collect session information, such as page response times, the length of visits to certain pages, and how you interact with our website.

• Feedback and Reviews: We collect comments, feedback, and service/product reviews that you provide. These may be published on our website and may include details such as the type of service provided, your first name, city/town, date of service or purchase, and date of the review.

USE OF INFORMATION

The data we collect is used strictly for the following purposes:

• To operate and improve our business and website.

• To process transactions and manage your account.

• To publish customer reviews and testimonials on our website (see our Testimonials page for examples).

• Occasionally, we may publish photos of customer vehicles during battery repair services.

DATA SECURITY

All devices containing customer information are password protected. Taking measures to protect your data from unauthorized access.

YOUR RIGHTS

You have the right to request the permanent deletion of any personal information we hold about you. To make such a request, please contact us directly.

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HYBRID REPAIR SERVICE LTD  is committed to providing a high-quality service. We prioritise keeping all data you provide safe and secure​​​​​​​